Kavia Business Development and Sales Manager Iain Hill has been visiting some of our customers since his appointment in May 2012 and found opinions to be very positive, testament to our high customer retention rate.
However, he can’t get to everybody and we value our customer opinions as we are always striving to improve, with your feedback from the email survey we can use the data collected in our quarterly management meetings to review our;
- Communication
- Enquiry Process
- Documentation
- Component quality, delivery and response times
- Packaging
- Mouldmaking quotes
So look out for the survey in your inbox, thank you for you time to help improve our business and services to our customers.
